Call Center Operator

Call Center Operator at Doska Trafika, remote, salary 50,000-70,000 RUB/month. Qualify leads and pass them to sales.

Process outgoing requests and leads using a ready script. Conduct short phone or text dialogues to identify interest. Qualify clients according to clear criteria. Transfer ready leads to the sales department. Record all results and statuses in the CRM system. Optionally: collect databases of potential clients (B2C) by specified parameters.

Competent oral and written speech, clear pronunciation. Confident PC user, basic understanding of CRM (preferred, but will teach). Ability to quickly navigate dialogue and listen to the interlocutor. Responsibility, attention to detail, and adherence to agreements. Experience in a call center, support, or lead generation is welcome, but candidates without experience will be considered (two-day training). Technical requirements: reliable PC or laptop, stable high-speed internet, headset (headphones with microphone), quiet home workspace.

Work format: fully remote (from any location). Schedule: convenient format 5/2 from 9:00 to 18:00 or 2/2 from 8:00 to 19:00 Moscow time. Income: hourly pay plus bonuses for each qualified lead (total income from 50,000 – 70,000 RUB and above). Paid introductory training and assistance during internship (2 days). Transparent motivation system and payments twice a month. Adequate management and support at all stages.