Job Details

Production Engineer at Hibachi, salary $80k - $120k. Responsibilities include alert response, incident investigation, and improving observability tooling. Requires experience supporting live production systems and comfort with on-call duties.

You’ll Be Responsible for: • Alert Response and Incident Investigation • Own first-response to production alerts - triaging, investigating, and providing invaluable context • Trace issues across logs, databases, and the codebase to identify root causes, not just symptoms • Write clear, actionable incident summaries and runbooks so the next incident is easier to handle • Tooling and Observability • Improve and maintain dashboards so they identify what’s critical to production operations • Build convenience tooling and automation to reduce operation toil • Identify gaps in visibility and close them - if something was hard to debug, make it easier next time

You’ll Need to Have • Experience supporting and monitoring live production systems • Ability to read and trace through a codebase to investigate an issue - you don’t need to be the one who wrote it • Comfort writing database queries for debugging and investigation • Familiarity with monitoring and observability tooling (Datadog, Grafana, CloudWatch, or similar) • Clear written communication - your runbooks and incident notes save the day when an issue arises • Comfort with on-call responsibilities