Job Details
Product Owner for CRM System
Product Owner needed for a Telecom company to work with CRM and related systems. Requires 5+ years of experience in banking, FinTech, or large IT/telecom companies. Remote role within Russia. Apply via direct message or resume.
We are looking for a Product Owner to work with a CRM system and related systems, assisting with sales of cash register services and other retail banking products for business clients, with experience in Telecom.
Minimum 5 years of experience as a Product Owner in banking, FinTech, or large IT/telecom companies. Experience in product/project management, troubleshooting contact center automation, including B2B (legal entities). Backlog management, prioritization by business value. Proficient in Jira, Confluence, MS Project, and process visualization tools (BPMN, diagrams.net). Understanding of IT system configuration: CRM integration, CTI (telephony), API, message queues, data handling. Advanced MS Office user: Excel (pivot tables, call efficiency data analysis), PowerPoint (stakeholder and management presentations). Leadership and product responsibility: ability to form product vision, prioritize with business and IT.
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