Lead Manager / Directologist / First Communication Manager

Remote lead manager / directologist for a fast-growing educational project in business psychology and negotiations. Handle inbound leads, qualify, and guide to next steps. Fixed salary + KPI/bonus.

We are looking for an experienced lead manager / directologist / first communication manager for a fast-growing educational project in business psychology and negotiations. The person will handle all incoming inquiries: quickly understand who is contacting and what they need, not lose them in correspondence, and guide them to the next target action. Main tasks: – Process incoming inquiries from social media – Respond quickly and record all communication in CRM – Qualify: understand the request and suitable next step – Conduct live dialogue through questions, without template scripts – Re-engage those who stopped responding – Call the database and pass qualified clients further with full context – Maintain a high level of communication with entrepreneurs and affluent audience

– Experience with inbound leads, customer service, or sales – Confident work with CRM and ability to handle many dialogues simultaneously – Competent written and spoken language, lively human communication style – High availability during the workday: inquiries cannot be checked a few times a day – Independence, discipline, and attentiveness – Calm confident communication without fawning

Remote work. Payment: fixed + KPI / bonus based on results. Details after filling out the form.