Job Details

Operations Management
Mid-level
Remote
Full time
Apr 15

Collection Department Supervisor

Collection Department Supervisor role focused on managing key performance indicators, making data-driven decisions, and leading a team. Offers remote work, crypto payment, and career growth.

The goal and task is to become a key link in the management of the collection department. Responsibilities: • Analysis and management of key call center indicators (plan fulfillment, conversion rate, NPS, etc.) • Decision-making and evaluation of the results of changes based on analytical data • Effective multitasking and prompt prioritization • Mentoring and team development, fostering a positive work atmosphere • Supporting employees and ensuring productivity under high load

• Work schedule 5/2 from 8:00 to 18:00 Moscow time • Training and mentoring from day one • Career growth to head of department • Remote work format from anywhere in the world • Paid training by the company • Payment in crypto

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