Account Manager, Merchant Services and Payments dept

paytech is looking for an Account Manager in Limassol to support payment partnerships, coordinate onboarding, and resolve operational issues.

Maintain and strengthen relationships with existing Payment Service Providers (PSPs); Act as a point of contact for partners, ensuring clear, timely, and professional communication; Coordinate partner onboarding, including documentation and follow-ups through to launch; Work closely with Payments, Product, Technical, and Finance teams to address partner requests and resolve operational issues; Review existing partners and connected payment methods, identifying performance concerns and opportunities for improvement; Follow up on outstanding issues, track agreed actions, and keep internal teams informed of progress.

At least 1 year of experience in account management, partner management, or a similar client-facing role, preferably within payments or fintech; Strong ownership and a responsible approach: able to follow tasks through to completion and escalate issues when needed; Excellent communication and relationship management skills; Strong organisational skills and attention to detail; Ability to coordinate multiple stakeholders and manage competing priorities; Basic understanding of PSPs, card acquiring, Open Banking, and APMs is an advantage; Fluent English and Russian, written and spoken; A collaborative attitude, initiative, and willingness to learn.

Opportunity to work with leading PSPs, payment gateways, and acquirers in the industry; Sports and lunches compensation; Work equipment tailored to your needs (Mac / Windows / Linux); Team events, private medical insurance after the probation period, additional perks, and full support with work permit arrangements.