Job Details

Customer Support
Mid-level
Remote
Apr 22

Technical Support Specialist (Bitrix24 Enterprise)

Technical Support Specialist for Bitrix24 Enterprise. Remote/hybrid (Moscow). Salary discussed. Responsibilities include handling user requests, consulting on CRM and other features, troubleshooting common issues, and configuring system settings.

We are developing and refining a corporate system based on Bitrix24 Enterprise for a large client. What needs to be done: - Receiving user requests for Bitrix24 via Service Desk - Consulting on working with CRM, tasks, projects, chats - Analyzing typical errors and questions ("I don't see a deal", "the robot isn't working", "the email isn't sending") - Setting up and adjusting: access rights, funnels, stages, custom fields, notifications - Monitoring request fulfillment and providing feedback to users - Maintaining a knowledge base (instructions, FAQ) - Escalating complex tasks to an analyst/developer/administrator

Format: remote/hybrid (Moscow)

Bitrix24 Enterprise
Bitrix24

Don't miss a single job

Subscribe to our Telegram channel

Subscribe
Back to Jobs

Similar jobs

Customer Support
Remote
May 8

Technical Support Agent

$1,500

Technical Support Agent at IREV, remote role. Responsibilities include communicating with B2B clients, assisting with solutions, and working with REST API. Salary range $700-$1500.

I
IREV
Customer Support
Remote
May 4

Support Specialist

RUB 70,000

Remote Support Specialist position at digital agency CROSSGIF. Responsibilities include resolving client requests, coordinating tasks, maintaining reports, and monitoring deadlines. Requires confident English proficiency, experience with Google Docs and Telegram, and a 5/2 work schedule. Salary: 50,000 – 70,000 RUB.

C
CROSSGIF
Customer Support
Remote
May 13

Junior / Middle Technical Support Specialist / SEO Coordinator

Junior / Middle Technical Support Specialist / SEO Coordinator at Rankwizard.ru. Salary from 70K to 100K. Remote work.

R
Rankwizard.ru