Team Lead, IT Infrastructure & Support

Team Lead for IT Infrastructure & Support in Cyprus, hybrid format. Manage a team of 3 engineers, ensure stable IT services, and develop infrastructure.

Manage the team: task distribution, load control, employee development, and participation in hiring. Ensure stable operation of internal services and compliance with SLA. Manage incidents, analyze causes, and prevent recurring issues. Oversee user support, onboarding, access control, and office IT infrastructure. Develop infrastructure, implement improvements, and automate processes. Interact with contractors and control IT expenditures.

5+ years of experience in IT infrastructure or system administration. 2+ years of experience managing a team of 3+ engineers. Hands-on experience with Microsoft Active Directory: GPO, DNS, replication, access rights. Solid knowledge of network technologies: DNS, DHCP, Firewall, VPN. Experience administering Google Workspace and managing security policies. Experience in incident management and implementing infrastructure improvements from idea to execution. Ability to make technical decisions independently and interact with business. Nice to have: Terraform, Ansible, Python, Bash, PowerShell. Zabbix, Prometheus, Grafana. Azure, AWS, MDM solutions. GitLab CI/CD, Keycloak, SSO, SAML/OIDC. Experience in a regulated environment, knowledge of ISO 27001 or SOC 2.

Hybrid work format in Cyprus. Team of 3 engineers under management. Opportunity to influence infrastructure development and implement own technical solutions.