Office IT Engineer / IT Support Engineer

IT Support Engineer for office infrastructure in Nicosia, Cyprus. Requires personal car, full-time, office-based.

We are looking for an IT engineer to provide technical support to employees and maintain the office IT infrastructure of the company in Cyprus (Nicosia). Responsibilities include: - Prepare workplaces for new employees: assemble and connect PCs, install Windows and necessary software - Receive and process user requests via corporate messenger and internal ticketing system - Provide technical support to employees in the office and remotely - Diagnose and fix software and hardware issues on computers and laptops - Perform basic repairs and replace components (SSD, RAM, power supplies, etc.) - Maintain office equipment: printers, scanners, multifunction devices - Diagnose and maintain IP telephony, CCTV, and access control systems - Install and configure Windows, manage user accounts and permissions - Diagnose local network and internet connectivity issues - Perform preventive maintenance of equipment - Control availability of consumables and components, place purchase requests - Keep equipment records and document completed work

Requirements: - Solid knowledge of Windows, ability to install and configure OS and software - Knowledge of PC hardware and component compatibility - Skills in computer assembly, hardware diagnostics, and basic repair - Understanding of networking basics: LAN, TCP/IP, IP addressing, DHCP, DNS - Ability to use network diagnostic tools (ping, tracert, ipconfig, nslookup) - Basic skills with BIOS/UEFI and hardware diagnostic tools - Understanding of IP video surveillance principles - Ability to independently find and fix technical issues - Good communication with users, stress tolerance, and responsibility - Personal transportation for daily work in the office near Nicosia Nice to have: - Higher technical education - Experience in corporate IT support - Experience with Active Directory administration - Experience with remote support via RDP - Experience with virtual machines (Hyper-V, VMware, VirtualBox) - Basic knowledge of Linux or macOS - Experience with data recovery, backup setup, and antivirus protection - Understanding of information security basics - Experience in technical documentation and knowledge base

Conditions: - Official employment in Cyprus - Work in the company office near Nicosia - Schedule 5/2, Monday-Friday, 8:00-16:30 - Annual performance bonus - 21 paid working days of vacation + 4 additional days off - Free breakfasts and lunches in the office - 50% compensation for English or Greek language courses at SkyEng - Payment for professional training and participation in industry events - Corporate events and employee programs - Professional development opportunities