Team Lead / Head of Chat Conversion

Looking for a strong leader to build a new Chat Conversion direction for OnlyFans and lead a team converting dialogues into paid subscriptions.

Build and scale a Chat Conversion team from scratch. Hire, train, and develop employees. Develop and optimize communication scripts for AI bots. Analyze dialogues, sales funnel, and key metrics. Conduct A/B testing of scripts, content, and objection handling approaches. Find conversion growth points and scale effective solutions. Build a training system, knowledge base, and quality standards.

English B2-C1 required. Experience in chat sales. Experience managing a sales or chat conversion team. Understanding of B2C sales, funnels, and key metrics. Experience building teams and processes from scratch. Understanding of A/B testing and analytics. Ability to find conversion growth points and make data-driven decisions. Willingness to dive into processes, test hypotheses, and influence results. OnlyFans experience is not mandatory; strong specialists from adjacent niches with relevant chat sales experience are considered.

Opportunity to lead a new direction and build it from scratch. High autonomy and influence on development strategy. Direct impact on business results. Opportunity to scale the team and direction. Remote, full-time.