Sales and Support Manager for AI Subscriptions Store
Remote sales and support manager for an AI subscriptions and digital goods store; flexible hours, commission-based pay.
Responsibilities: - Consult customers and help them choose products. - Respond to messages and process orders. - Purchase and deliver products according to instructions. - Assist with activation and setup of subscriptions. - Resolve issues, replacements, and returns. - Update product cards: prices, availability, descriptions. - Handle reviews and feedback. - Suggest improvements for the store.
Requirements: - Fluent and polite communication. - Responsibility and attention to detail. - Basic understanding of AI services and interest in the field. - Confident PC skills. - Ability to solve issues independently. - Willingness to learn and grow. Experience in sales, support, or e-commerce is a plus. Especially welcome experience with digital goods, AI subscriptions, and accounts. Candidates without specific experience may be considered if they learn quickly and are responsible.
Conditions: - Fully remote work. - Flexible shifts within 09:00–22:00 MSK. - Workload depends on orders; may be light at the start. - Commission on sales + performance bonuses. - Training, instructions, and team support. - Probation period. - Opportunity to grow to senior manager.
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