Product Manager - Online Casino
Product Manager for Online Casino, on-site in Limassol, Cyprus. 3+ years iGaming experience, CRM, gamification, and casino operations focus.
We are looking for a hands-on Product Manager with experience in iGaming / Online Casino, focused on CRM, player engagement, and operational product flows. Key Responsibilities: - Manage features end-to-end, write clear PRDs, and collaborate with Design, Development, CRM, and Operations teams. - Analyze product performance and improve conversion, retention, and player engagement. - Understand player journeys, registration, KYC, deposits, withdrawals, cashier flows, and back-office tools. - Work on gamification and loyalty: missions, tournaments, VIP programs, rewards, and retention mechanics.
Product Management: 3+ years of experience, preferably in online casino / iGaming. CRM & Retention: Experience with CRM platforms (Smartico, Optimove, Fast Track, etc.), player segmentation, bonuses, campaigns, and promotions. Casino Operations: Understanding of player journeys, registration, KYC, deposits, withdrawals, cashier flows, and back-office tools. Gamification & Loyalty: Familiarity with missions, tournaments, VIP programs, rewards, and retention mechanics. Product Execution: Ability to manage features end-to-end, write clear PRDs, and collaborate with Design, Development, CRM, and Operations teams. Data-Driven: Ability to analyze product performance and improve conversion, retention, and player engagement. Ideal Candidate: A proactive, detail-oriented Product Manager who understands the business and operational sides of online casino, takes ownership, identifies gaps early, and drives features from concept to launch. Bonus: Experience in the LATAM / Mexican regulated gaming market.
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