Lead Qualification Specialist
Full-time Lead Qualification Specialist at Brightman Club, handling incoming leads, client support, and CRM in an international setting. Requires advanced English, analytical skills.
- Validation of incoming leads - Full information support to clients (phone, chats, email, LinkedIn, other channels) - Search and processing of necessary information - Helping corporate clients resolve issues - Processing requests from international corporate clients and forwarding to sales managers - Entering information on requests into the CRM system - Live and friendly communication, avoiding template or formal responses
- Strong analytical skills - Interest in continuous learning - Ability to express thoughts clearly and explain complex ideas in simple, understandable language - Friendliness and genuine interest in communication - Developed communication skills and desire to develop business communication skills - Excellent teamwork skills, ability to prioritize, and effective multitasking - Good knowledge of Microsoft Office - Strong interest in the field of information technology - English at Advanced level or higher - Will be a plus: knowledge of German or other foreign languages
Full-time position
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