Job Details
Product Management
Lead
On-site
Full time
Russian
Nov 13

Lead CRM Manager | iGaming

Lead CRM Manager for a Casino + Sportsbook on Cyprus (Limassol) with office work. Build retention as a revenue-driving system, managing a CRM team. Official employment, 24 vacation days.

Manage CRM team and processes. Lifecycle: onboarding, activation, VIP, retention, reactivation. Bonus chains, segmentation, personalization. A/B tests and work with metrics. Collaboration with Product, BI, and Marketing.

Experience in CRM/Retention in iGaming (Casino + Sportsbook). Team management of 5+ people. Customer.io required. Understanding of player economics: LTV, bonus load, deposits. Native RU/UA, English B2+.

Official employment on Cyprus. 24 vacation days + 10 sick days. Annual Loyalty Bonus. Conferences and training.

Cyprus
iGaming
Customer.io
Casino
LTV
Retention
A/B Testing
Sportsbook
CRM

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