Job Details

Sales
Mid-level
On-site
Full time
May 2

Key Account Manager

We are looking for a Key Account Manager to develop B2B partnerships in iGaming. Requires 3+ years of experience, understanding of the full development cycle, and negotiation skills. Office-based in Belgrade.

What you will do: • Manage and develop long-term B2B partnerships • Be the primary point of contact for the client • Manage client expectations: deadlines, priorities, project changes • Participate in architectural solution discussions and assess the impact of changes on deadlines and budget • Conduct negotiations and defend the company's interests (deadlines, budget, scope of work) • Monitor financial performance and project profitability • Coordinate internal teams: PM, product, analytics, development, QA

What we expect: • Experience in iGaming • 3+ years in B2B account management / client service • Understanding of the full development cycle: discovery → analytics → UX/UI → development → QA → release → support • Experience with custom development and complex digital products • Ability to translate client business requests into technical tasks • Risk assessment skills and ability to assess the impact of changes on deadlines and budget • Strong B2B negotiation and expectation management skills • Experience with Jira, Confluence • Higher education Will be a plus: • Experience with product analytics and metrics • Ability to read and discuss technical specifications and requirements

What we offer: • 5/2 schedule with flexible start times • Office-based work in Belgrade • Competitive salary based on interview results • Annual bonus and training compensation • Minimal bureaucracy and the opportunity to influence the product • Interesting projects and modern technologies • Corporate events and team activities • Direct work with international partners

Serbia
account management
client service
b2b
IGaming
negotiations
Jira
Confluence
digital products

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