Key Account Manager

Key Account Manager at COLIBRIX ONE, a fintech company in Limassol, Cyprus. Full-time on-site role managing client relationships for payment technologies.

We build advanced payment technologies for PSPs, EMIs, and neobanks across the EU and the UK. You’ll become a trusted point of contact for our merchants, help them get the most out of our solutions, and grow alongside a fast-moving international fintech team. If you’re the kind of person who enjoys building real relationships with clients, understanding their business, and being the person they know they can rely on – we’d love to meet you! What You'll Do: - Manage client onboarding, including gathering and conducting an initial review of documents - To advise our customers regarding products and services - To establish sustainable customer relations - To maintain and update the client database - Act as a single point of contact for the merchant and facilitate dialogue between them and the different departments in finance, compliance, and operations - Anticipate client needs, and the challenges they face, and work with the internal team to develop action plans for addressing issues and ideas that drive innovation and best practices

1+ year of experience in a B2B client-facing role Banking, payments or fintech experience is a big plus Fluent English and Russian