Helpdesk Specialist

Financial security consulting seeks a remote Helpdesk Specialist (L1/L2) to maintain IT infrastructure, salary 80–100k RUB + KPI.

Your scope of work: onboarding new employees and safely offboarding — setting up workstations, email, VPN, RDP. Manage the access lifecycle: AD, Okta, Yandex ID. Help colleagues with Windows/macOS issues and peripherals remotely. Escalate complex cases to senior sysadmins.

Experience in L1/L2 support from 1 year. Excellent knowledge of networks and operating systems, comfortable with TCP/IP and DNS. Strict adherence to security and access regulations.

Salary: 80,000 – 100,000 RUB + KPI. Fully remote (no city binding). Schedule: 5/2, 09:00–18:00 MSK. Mentorship from a strong sysadmin team.