Job Details

TrafficStars is seeking a CRM Implementation Lead/Revenue Operations for a contract position in Limassol, Cyprus. The role focuses on implementing CRM as a sales management tool and driving team adoption, with potential to grow into a Product Manager role. Responsibilities include auditing sales processes, designing sales operating models, and ensuring CRM data quality and process compliance.

We are not looking for a traditional Project Manager, but for someone who can implement CRM as a sales management tool and drive the team to actually use it in daily operations. If your experience is limited to “managing a CRM implementation project” without changing sales team behavior, this role is not a fit. We are looking for someone who can bring structure to sales through CRM and enforce disciplined usage. Responsibilities: • Audit current sales processes and eliminate chaos; • Design and implement an effective sales operating model within CRM; • Set up pipelines, stages, automations, and working rules; • Establish CRM as the single source of truth for the pipeline; • Drive mandatory CRM adoption across the entire sales team; • Ensure data quality and process compliance; • Build transparent reporting and sales visibility; • Integrate CRM with internal tools; • Bring the system to a state where it runs without manual supervision.

• Proven hands-on experience implementing CRM with measurable results (not just participation); • Experience with HubSpot / AmoCRM / Zoho is required; • Strong ability to design and optimize sales processes via CRM; • Experience changing sales team behavior and enforcing discipline; • Understanding of what a healthy pipeline and manageable sales process look like; • Ability to handle resistance from both team members and management; • Experience working with developers and managing integrations; • Strong focus on business outcomes, not “implementation for the sake of implementation”. Strong signals you are a good fit: • You have implemented CRM and achieved real adoption by the team; • You can demonstrate improvements in sales processes or performance metrics; • You understand the difference between a “filled CRM” and a “working CRM”; • You are comfortable stepping into chaos and turning it into a structured system.

• Lack of dress code and bureaucracy; • A work laptop to choose from: Mac or PC; • Tickets to Cyprus at the expense of the company; • Work visa for employee and visitor visa for family members; • Housing provided for the first month; • Medical insurance and mobile communications; • Support with family relocation from any region; • Free lunches and drinks; • Fresh fruits and snacks always available in the office; • Free English courses; • Compensation for sports activities; • Partial coverage of school and kindergarten fees.