Job Details
Customer Support
Lead
Remote
Russian
Possibly outdated
Sep 22This job was posted more than a month ago — it may no longer be active
Billing Support Lead
Billing Support Lead for payments team in B2C subscriptions, billing, refunds, chargebacks, cancellations. Locations: EU, Cyprus, Georgia, Serbia. Remote.
Lead the Support team in Payments: B2C subscriptions, billing, refunds, chargebacks, cancellations.
Experience with B2C subscriptions and billing queries 3+ years in Support, 1-2+ years managing a team Experience building/rebuilding Support processes Analytical mindset, Zendesk, AI/automation English Upper-Intermediate+
Locations: EU, Cyprus, Georgia, Serbia Remote work
Cyprus, Georgia, Serbia
Zendesk
AI
Automation
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