Airline Ticket Booking Manager

Airline ticket booking manager vacancy at a leading travel company. Responsibilities include booking, ticketing, and customer support. Full-time, hybrid work format with official employment.

Support and consult passengers and partners on booking, return, exchange of air tickets and additional services; Booking, issuance, and re-issuance of air tickets; Processing returns, exchanges, and additional services; Interaction with airlines to resolve passenger issues; Providing information on seat availability, fares, special offers; Operational processing of group requests; Interaction and reporting with other departments, airlines, and agents; Booking and issuing railway tickets, exchanges, returns, primary documentation; Analysis and selection of complex routes, optimal flight options with one or more connections; Monitoring changes in flight times and conditions, timely informing passengers.

Relevant experience; Confident PC user, knowledge of Excel, Word, PowerPoint, Outlook, U-On; Knowledge of booking systems Sirena (Mixvel), Sabre, Smart Ticketing, TWT, Amadeus; Experience with Farelogics; Business communication skills by phone and email; Reading airline fare rules in English; Knowledge of airline rules and requirements for issuing tickets and additional services.

Work in a stable company, a leader in the tourism market; Official employment; Stable fixed salary plus sales bonuses; Opportunities for development and professional growth; Shift schedule from Thursday to Sunday: Thursday and Friday from the office, Saturday and Sunday remotely; Comfortable modern office 5 minutes from Baumanskaya metro station; Great team, friendly atmosphere, vibrant corporate life.