Trader Support Specialist

Junior-level Trader Support Specialist at Spotware Systems in Limassol, Cyprus (on-site). Support traders, handle tickets, and maintain cTrader community.

Support traders via tickets, app reviews, Trustpilot, Discord, YouTube and other channels. Help users resolve issues and answer questions. Communicate user feedback and report bugs to Product teams. Work closely with Customer Success on broker-related cases. Help maintain a positive cTrader community and brand reputation.

Excellent written and spoken English. Strong communication and problem-solving skills. Interest in trading and financial markets. Proactive attitude and willingness to learn. Motivation to build a long-term career in Trading Support. Nice to have: Experience with trading platforms, Forex/CFDs, Freshdesk or YouTrack.

Competitive salary. Private medical insurance. Sports and wellness compensation. Greek language classes. Birthday voucher and Welcome Baby benefits. Friendly office environment and team activities.