System Engineer

System engineer for ITmathics in Belgrade, Serbia. Support and integration of Syrve POS, remote and on-site work. Salary €500 during probation, then €750 + bonuses.

Technical support for existing clients via phone, messengers, email, and remote access tools; consulting and training clients on Syrve automation system; remote integration of Syrve software and equipment configuration, on-site visits for installation, diagnostics, and troubleshooting; creating and managing tickets in CRM; PC assembly and modernization, initial diagnostics; working with structured cabling systems (SCS), configuring network equipment (switches, routers, access points); installing software updates, testing new functions and equipment; preparing technical documentation; interacting with dev team to collect and transmit client feedback.

Knowledge of Serbian at least B1; experience with Syrve or similar systems (e.g., iiko) and cash equipment – a plus; confident knowledge of Windows (7, 10, 11); experience with remote installation and configuration of software (AnyDesk, TeamViewer, etc.); client communication skills, ability to ask questions and explain in simple terms; ability to find solutions independently using available sources.

€500 on probation, then €750 + bonuses; assistance with residence permit; official employment; medical insurance; corporate discounts on company products.