Job Details

Customer Support
Mid-level
On-site
May 4

Retention Roles in Cyprus: Multilingual Opportunities

Retention Agent role in Cyprus focusing on minimizing client churn by re-activating dormant accounts, upselling services, and negotiating incentives. CV to @*****

As a Retention Agent, you move beyond basic support to act as a Strategic Account Manager. Your goal is to minimize client "churn" by: • Re-activating dormant accounts through personalized outreach. • Upselling services and explaining new platform features. • Negotiating incentives to keep high-value users active.

Cyprus

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