Product Manager - Payment Success

Product Manager at Sokin in Belgrade (hybrid). B2B fintech provider. Own product strategy and roadmap for payment success, payment creation/submission, routing, and client-facing tracking, working with Engineering, Compliance, and Operations.

Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Responsibilities: - Define and communicate the product strategy and roadmap for payment success, aligned to Sokin's vision and expansion goals. - Own the end-to-end payment creation and submission experience, from the rules that govern how clients initiate payments through to how those payments are routed and processed. - Work with cross-functional stakeholders across Engineering, Compliance, and Operations to deliver a best-in-class product. - Prioritise features and fixes based on client impact, processing performance, and business value. - Own the client-facing payment tracking and visibility experience, ensuring clients have real-time transparency into the status and progress of their payments. - Monitor product performance continuously, using data to surface opportunities and drive decisions.

We'd love to hear from you if: - You're excited by payments and have hands-on experience building or improving payment products. - You own your roadmap and are comfortable identifying problems, making decisions, and driving things forward in ambiguous environments without waiting to be managed. - You're deeply data-driven and comfortable using transaction-level data to diagnose issues, measure performance, and prioritise work. - You enjoy getting into the details and understanding the mechanics of your product - why things fail, what drives performance, and how to fix it. - You're a strong communicator and enjoy working in cross-functional teams alongside engineers, operations, and compliance to deliver real improvements. - You're comfortable working with financial, risk, and legal stakeholders to design solutions that are client-centric yet compliant.

Location: Belgrade, Serbia Work format: hybrid