Product Analyst

Product analyst for web services at Kontur, focusing on flagship products like Focus, Hotel, and Aegis. Requires SQL, Python, ML, and BI skills to drive business insights and metrics.

The team is responsible for analytics of Kontur's flagship products: Focus, Hotel, and Aegis, which are at different stages from active growth to scaling and entering new markets. The analyst will generate insights, test hypotheses, and directly influence business results. Responsibilities: - Conduct research and analytics on product data: find insights, prepare detailed reports for management and marketing decisions. - Formulate and test hypotheses, build predictive models for business tasks: churn reduction, upsell, traffic conversion to leads and sales. - Develop methodology and calculate product and business metrics across the customer lifecycle. - Create dashboards and reporting tools in BI systems. - Work with large data volumes: write complex SQL queries, process and transform data using Python. - Participate in shaping the architecture of analytical solutions: research problems, develop solution approaches, form technical basis and value. - Document artifacts and results in code and documentation for continuity. - Communicate with stakeholders: interpret business requests, highlight risks, propose alternatives, and help the business make informed decisions.

Hard skills: - Advanced SQL in MSSQL: complex queries, optimization, understanding technical specifics. - Experience with Python: data processing and transformation with pandas, SciPy, visualization, scikit-learn. - Knowledge of mathematical statistics: hypothesis formulation and testing, A/B tests, research. - Experience building predictive and ML models. - Experience with BI systems: PowerBI, SuperSet or similar. - Understanding of solution architecture: ability to decompose tasks and work under uncertainty. - Experience with various DBMS: MSSQL, PostgreSQL, ClickHouse. - Use of AI tools to optimize routine tasks. Soft skills: - Partner position towards business: engagement and desire to influence business results. - Understanding of product and business context: how the product creates value for the client, how it earns money, and how metrics relate to strategic goals. - Confident communication with stakeholders: ability to speak in terms of goals, constraints, and expected effect. - Systems thinking: ability to explain causes, identify key factors, and propose next steps. - Discipline: habit of documenting results, code, methodology, and documentation.

We offer: - Live professional community. Over 200 analysts in the functional zone. Internal meetups, experience exchange, inspiration and support. - Freedom in achieving business goals. Trust in expertise, no micromanagement. You choose how to achieve results. - Professional growth through tasks impacting the success of a federal IT company. - Support and adaptation. Smooth knowledge transfer within the team and a mentor during the probation period. - Flexible start and end of the working day. What matters is the completed task and result, not hours worked. - Well-established processes. Distributed team, remote workplace, services, and compensation for internet expenses.