Payments and Fraud Analyst

Payments and Fraud Analyst at Mayflower in Limassol, Cyprus. Join the Finance and Risk team to prevent fraud, handle chargebacks, and support customers across global entertainment products.

You will: • Monitor our automated fraud system and review suspicious user activity. • Handle and review chargebacks, including preparing evidence to dispute them. • Support customers with payment and fraud-related issues. • Assist the Finance and Risk Department. • Work rotating shifts, including nights and weekends, as part of our 24/7 operations.

You have: • 2+ years of experience in a fraud-related role or a similar position. • Fluency in English. • Strong critical thinking and the ability to make quick, informed decisions. • Excellent attention to detail. We would be highly interested in people with: • 1+ year of experience in online customer support, banking, financial services, or online payments. • An interest in online businesses, payments, and fraud prevention. • Motivation to learn and grow within the company. • Additional language skills.

We offer: • An EU-based employment contract and a fully equipped office in Limassol. • Transparent performance reviews twice a year, with bonus opportunities. • Private medical insurance for you and your family. • A provident fund in Cyprus, co-funded by you and the company, available after probation. • Paid language courses and professional development opportunities. • Free office catering and an in-house coffee bar. ...and a lot more