Job Details

Junior Operations Manager for an iGaming company in Limassol, Cyprus. Responsibilities include supporting the affiliate program, managing requests, and facilitating communication between teams. Requires 0.5-2 years of experience in operations, project coordination, or support.

We are looking for a junior operations manager to help build and maintain processes around the affiliate program. This role is at the intersection of business, analytics, and platform technical support: you will help teams interact effectively, simplify processes, and make working with the platform understandable and transparent. Tasks: Support of the affiliate program: • Processing incoming requests from teams (affiliate managers, sales, etc.) • Assisting with the affiliate program platform • Answering user system questions Work with requests and tasks: • Translating business requests into structured tasks for the platform technical support team • Clarifying requirements and formalizing requests • Assigning tasks to technical support and monitoring statuses Communication between teams: • Liaison between the affiliate team, sales, and platform technical support • Clarifying details and synchronizing expectations • Escalating issues and assisting in their resolution Operational support: • Maintaining access records and managing user roles • Issuing and controlling system access • Transferring data in the correct format for the analytics team Documentation and standardization: • Structuring existing documentation • Creating clear instructions and guides for working with the platform • Maintaining the relevance of materials

• 0.5–2 years of experience in an operational role / project coordination / support • Ability to structure information and work with tasks • Attention to detail and responsibility • Good communication skills • Ability to quickly learn new systems Will be a plus: • Experience with affiliate / partner programs • Experience interacting with technical support or IT teams • Basic understanding of analytics and data work • Experience in documentation (Notion, Confluence, etc.) What is important in this role: • You don't get lost in the flow of requests and know how to bring order

Opportunity for professional development; Schedule: 5/2 with flexible start time between 8:30 and 10:00; Corporate meals in the office; Official employment under Cyprus Labor Code; Timely salary indexation based on performance; 50% compensation for English language courses; Annual bonus based on year-end performance. We consider only candidates who are already in Cyprus.