Intern Customer Success Manager

Intern Customer Success Manager at a Moscow-based company, focusing on customer support and CRM marketing, with a salary of 50,000 RUB/month.

Responsibilities: Support clients via chat and email, analyze real cases, and receive feedback from the team; independently manage several projects, defining client goals and key metrics; make decisions on mechanics, help launch automated scenarios, pop-ups, and trigger campaigns; try out a CRM marketer role, edit email templates, generate topics and templates using AI; present results to the team and clients, learn to negotiate and turn challenges into success stories.

Current senior bachelor's or specialist student, master's student, or graduate (no experience considered); ready to work 40 hours per week in a Moscow office; interest in marketing, analytics, or customer service; ability to structure information and think critically; quick learner with the ability to work on real projects from the second week; a plus: familiarity with CRM marketing, email campaigns, or analytics tools (not required).

Internship in a Moscow office, 40 hours per week, flexible schedule and minimal routine; salary 50,000 RUB per month after taxes; formal employment under the Russian Labor Code with a fixed-term contract from day one; real experience and participation in real projects from the second week; mentor support and regular feedback; unlimited library with top books on marketing, analytics, PM, and IT; work equipment: MacBook, monitors, headphones, and more; opportunity to complete academic or practical training; potential to grow to a permanent employee with a salary of 97,000–130,000 RUB after 2 months.