Helpdesk Specialist

Robo Team is looking for a Helpdesk Specialist to provide technical support to employees in the Cyprus office and remotely, maintain workstations, network, corporate services, and IT equipment.

Provide technical support to employees in the Cyprus office and remotely Maintain workstations, printers, meeting rooms and other office equipment Maintain local network, Wi-Fi and network equipment Administer corporate services, accounts, VPN and user access Work with CCTV and access control systems Keep IT equipment records, procurement and interaction with suppliers.

1–2+ years of experience in IT Support, Help Desk or system administration Good knowledge of Windows, macOS and mobile platforms iOS/Android Understanding of networking fundamentals: TCP/IP, DHCP, DNS, Wi-Fi and cabling infrastructure Experience with Microsoft 365, Google Workspace, Active Directory and user access Experience with IP telephony, e.g. FreePBX, Asterisk or similar solutions Russian B2+ and English B1+ for daily communication Nice to have: experience with MDM systems, Linux, antivirus platforms, CCTV and access control systems.

Market salary Comfortable office in central Limassol Health insurance for employees and families Language courses (English and Greek) during the day, yoga in the evening Free lunches Conferences, training and courses at company expense Online psychologist, offline sports activities