Job Details
Operations Management
Junior
On-site
Full time
Russian
Oct 20

Family Office Assistant / Junior Account Manager

SPM Family Office is looking for a Family Office Assistant / Junior Account Manager in Cyprus (Paphos or Limassol). Full-time office role supporting client cases, document flow, and coordination.

Client support: maintain contact with clients on current issues; request documents and missing information; explain next steps per agreed plan; coordinate meetings, submissions, and other process stages; timely report status and remind about necessary actions. Document flow: create checklists and document packages per requirements of specialists; check completeness, form filling, and signatures/certifications; organize translations, certifications, transfer of originals, and courier shipments; maintain order in files, document versions, and correspondence. Migration cases: assist with administrative preparation of documents for residence and work permits, family reunification, and other client requests; interact with lawyers on document lists and submission stages; coordinate appointments, meetings, and collection of missing materials. Legal decisions and consultations remain with specialists. Banking and other administrative matters: request document lists and clarifications from banks; help clients collect necessary packages; coordinate interaction between client, bank, and team. CRM / task control: update case statuses and next actions in CRM; record agreements and deadlines; prepare short client updates; flag delays, missing documents, and issues requiring manager's attention in advance.

A person who can independently organize work and bring tasks to results; attentive to documents, details, and deadlines; with proper Russian and working English for correspondence and communication; with tactful, clear client communication; able to handle multiple cases simultaneously and maintain confidentiality; confident in using email, calendar, documents, spreadsheets, and CRM. Advantage: experience in client support, administrative work, legal or migration practice in Cyprus. Legal education is not required for this administrative-coordination role.

Full-time office work in Paphos or Limassol; immersion in real Family Office tasks with team support; opportunity to grow in client support and account management; first three months are a probation period with performance evaluation and prospect of further permanent cooperation.

Cyprus
Russian
Coordination
English
CRM
client support
Document Management

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