CX/UX Researcher

We are looking for a CX/UX Researcher to understand user needs and improve user experience. Remote, product team.

Plan and conduct UX research: in-depth interviews, surveys, usability testing, and other methods. Organize research independently: find respondents, prepare scripts, conduct interviews. Analyze results, identify insights, problems, and needs of different user segments. Document results and present conclusions to teams. Evaluate the impact of product changes on user experience. Study competitors, market trends, and best UX/CX practices.

Experience in conducting UX research, especially in-depth interviews. Understanding of qualitative and quantitative research methods. Strong analytical and communication skills. Ability to identify real user problems and distinguish facts from hypotheses. English sufficient for conducting interviews. Knowledge of Figma; basic understanding of SQL is a plus (analytics in ClickHouse).

Remote work. Strong product team and fast decision-making cycle. Result orientation. Space for experiments and real product impact.