Customer Success Manager

Customer Success Manager at Tochka Opory - help businesses grow through influencer marketing on Wildberries and Ozon. Remote, flexible hours, training provided.

We help businesses grow with promotion through bloggers. We set up advertising on Wildberries and Ozon through barter with influencers, and we already have a flow of clients who want to work with us. We are looking for a colleague who will be the voice and support for our clients - from the first consultation to a successful launch. Responsibilities: - Communicate with clients in Telegram and WhatsApp. - Advise on our product and launch process. - Help clients choose the optimal promotion strategy. - Record results and communicate feedback to the team.

Communicates competently and confidently in chats. Responsible approach to tasks and attentive to details. Enjoys helping and resolving client issues. Ready to learn, develop and grow with us.

Work from anywhere in the world with a flexible schedule. Training from scratch: we will provide all scripts, instructions and templates. Ready flow of applications: no cold calling. Team support. Transparent income: piece-rate salary + bonuses for results. Flexible schedule - easy to combine with study, family or projects. Financial growth: your income depends on your efficiency.