Client Analytics Manager

Megafon seeks an analyst for customer retention in Moscow, focusing on churn causes, project effect evaluation, and KPI dashboards.

Megafon is looking for an analyst to work with customer retention. The role involves identifying causes of churn, evaluating the impact of churn-reduction projects before and after launch, and creating dashboards and reports for KPI tracking.

— Confident SQL — Power BI, Tableau or similar tools — Basic statistics and data analysis methods — Understanding of product metrics and their interrelations — Ability to write technical specifications and analytical reports Basic Python for data processing is desirable.

Work format: office in Moscow, 5/2; hybrid or remote possible in other regions. Salary not specified.