Casino Operations Manager

International product iGaming company in Limassol, Cyprus seeks full-time Casino Operations Manager. Manage launched casino mechanics, tournaments, bonuses, promotions; own GGR and commercial KPIs. 3+ years in Casino/Product/Game Operations required.

International product iGaming company: 10+ years on the market, proprietary platform, Tier-1 geo. Focus: managing already launched casino mechanics and their commercial results: tournaments, bonuses, promotions, and other game activities. Responsibilities: — Manage game mechanics after launch: settings, configurations, parameters. — Plan and launch tournaments, bonuses, promotions, and special game activities. — Own GGR and other commercial KPIs of assigned mechanics. — Analyze player behavior and activity performance, find growth points. — Work with CRM, Retention, and BI to improve engagement, retention, and commercial results. — Control the operational calendar and stable operation of active features. — Form recommendations for Product / Feature Owner on further development of game mechanics. — Coordinate incident resolution with technical teams.

3+ years of experience in Casino Operations / Product Operations / Game Operations in iGaming. Practical experience with tournaments, bonuses, promotions, gamification, or other casino mechanics. Understanding of online casino economics and key metrics: GGR, NGR, RTP, Hold.

Office-based in Limassol, Cyprus. Full-time employment.