Account Manager in Digital Agency

Account Manager in a digital agency in Moscow. Manage projects, interact with clients and team, prepare reports. Office 5/2, salary negotiable.

Responsibilities: - Manage a portfolio of projects: be the main point of contact, keep communication, and ensure client satisfaction. - Receive and clarify briefs, translate client tasks into clear specifications for the team. - Interact with the internal team. - Control deadlines, budgets, and quality of project execution. - Coordinate content, integrations, and creatives with the client. - Prepare project reports: reach, engagement, sentiment, KPI achievement. - Quickly respond to reputation risks and negative feedback about the client together with the team.

We expect from you: - Experience as an account manager or project manager in a digital, influence, or advertising agency. - Understanding of how to work with bloggers and influencers. - Basic understanding of ORM and SERM. - Ability to manage client expectations, argue your position, and calmly handle complex negotiations. - Skill in creating clear reports and presentations. - Multitasking and ability to keep several projects in mind simultaneously, attention to detail, ability to see the project as a whole and anticipate nuances and possible risks.

We offer: - Income level is negotiable. - Work schedule 5/2 from 11:00 to 19:00, office format (possible 1 day remote). - Office in the center of Moscow, 7-10 minutes walk from metro Belorusskaya or Mendeleevskaya.